Kart-O-Rama Inc       Supporting Kart Racers Since 1959

 




 




Frequently Asked Questions

How can I contact Kart-O-Rama, Inc?

You can call us at 253-891-3490 or 866-242-9874 or email us at sales@kartoramainc.com.  We are located 30 minutes south of Seattle. 

Our address is 13701 24th St E. Unit A4 Sumner WA. 98390

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

How are products delivered to me?

Kart-O-Rama ships daily using UPS and US Mail.

What is your refund or exchange policy?

We also have a 30 day money back policy on everything you buy. As long as it is unused and in the original package, we will refund or exchange almost any product within 30 days after you receive it. When you buy something from Kart-O-Rama, you can be confident we will stand behind it.

How Does Free Shipping Work?

Free shipping only applies when posted on the home page!

Order must be placed online!!!

*All online retail orders over $200 in product will receive free shipping within the continental United States only..
*Upgraded shipping such as Next Day Air will be charged at full cost.
*Excludes cost of Insurance which Kart-O-Rama may choose to add to any package if determined necessary.

*Kart-O-Rama reserves the right to use the shipping carrier of its choice.
*Orders must be placed online, excludes phone orders.
*Cannot be combined with any other offer or discount.

Shipping Exclusions:

Free shipping promotion excludes heavy and over sized items such as but not limited to: (Clearance Items, Chassis, Kart Stands, Seats, Complete Sets of Bodywork, Lead Weight, Engine Packages, Briggs & Stratton Motors, Starters, Turbo tire changers and Cases of Oil). If these items are placed in the cart they will be charged regular ground shipping at time of shipment. Drop Shipped items are also excluded from this offer.  Kart-O-Rama may pay a portion of the shipping on oversize and heavy items.

Example:Holiday Shipping Special.  All qualyfing orders over $100.00 we will pay 1/2 the shipping and all orders over $200.00 we will pay the shipping for a standard size package.  The shipping is UPS ground or USPS with in the continental USA and excludes oversize or over weight packages as deemed by UPS.  All oversize packages that meet the above criteria we will pay up to 1/2 the shipping.  Example of an oversize package is a kart seat. If you purchase an item or items that are between $100.00 and $200.00 and the box is oversize we may pay up to  25% of the shipping and over $200.00 up to 1/2 the shipping. Internet Orders Only. This Does Not Include Already Discounted Items.

How Do Black Friday through Cyber Monday Specials Work?

Orders must be placed online!

Some Exclusions May Apply, Such As But Not Limited To All ready Discounted Items-Close Out Items, Chassis, Engine Packages, Briggs& Stratton Motors, Hegar Electric Start Kits.

  • We reserve the right to discontinue this offer at anytime without notice.
  • Due to high volume some orders may not ship for 3-5 business days. Orders will be processed in the order received
  • May not be combined with free shipping promotion.

Clearance Items?

All sales are final on clearance items

International Orders?

 

Before our company ships any order out of the country that is purchased with a credit card our company first verifies that it is a legitimate credit card and that you are the owner.  We do this by charging an amount of money to your credit card.  We also require the security code on your credit card.  It is up to you to tell me the amount that was charged to your credit card by checking with your bank.  Once we know that you are the cardholder, then we can ship your order.  We realize this is an inconvenience but with credit card fraud growing we have to protect our customers and ourselves.  If you agree to the above please let me know and I will proceed with the charge.  Then when you verify the amount we will ship the order. All international orders have a $25.00 handling fee.  All orders over $1000.00 are required to have a bank transfer.